Since we run out of Euless, booking a University Park call means building in the 16-mile drive when we schedule the day. We don't promise a same-day slot here the way we might for calls closer to the shop - we ask what's wrong, whether the door is safe to leave shut, and whether it's blocking a vehicle, then we place the job in the day accordingly.
If you're not sure whether what you're dealing with is a spring, a cable, or the opener itself, tell us what you're seeing and hearing - a loud bang before it stopped working points to a spring, a door that crept open crooked points to a cable or a broken roller bracket. That helps us bring the right parts the first trip instead of a second one.
You can see the service page for this area at the link below, or the main Euless service page covering the territory this runs out of.